Initializing Growth Engine

🆕 New: We now build your own Custom CRM, fully customisable and connected to your tools. Learn more →
G
GrowthAstra
Services Industries Locations Pricing About Contact Blogs

WhatsApp Marketing
& Automation

Most Indian customers prefer WhatsApp over email or forms. We set up WhatsApp Business and the official WhatsApp Business API so every enquiry gets a quick reply, leads are followed up automatically and offers reach the right people with their permission.

Business chatting with customers on WhatsApp
Conversations Instant replies + smart follow-up

Get a Free WhatsApp Setup Plan

Share a few details and our team will get back to you. Free, no commitment.

Where Your Customers Already Are

For most Indian businesses, the real conversation happens on WhatsApp. Customers click an ad, ask "price kya hai?" and expect a reply within minutes. If the reply comes the next day, they have already spoken to a competitor.

Manual replies from one personal phone do not scale. Messages get missed, nobody knows which lead came from which ad and follow-ups depend on someone remembering. WhatsApp automation fixes this with instant replies, simple menus, lead tagging and reminders, while your team still handles the real conversations.

Socho: a coaching institute runs Meta ads during admission season. Each lead instantly gets a WhatsApp message with course details and a brochure, picks a preferred batch time from a menu, and the counsellor sees all of it in one shared inbox. A reminder goes out automatically before the demo class. Nothing falls through the cracks.

WhatsApp Services

From a simple Business app setup to full API automation, based on your size.

WhatsApp Business Setup

Business profile, catalogue, quick replies, labels and greeting messages on the WhatsApp Business app.

Official API Onboarding

Help applying for the WhatsApp Business Platform through an official provider, with a verified business profile.

Auto-Replies & Menus

Instant welcome messages, FAQs, menus and lead qualification questions that work 24x7.

Lead Routing & CRM

Sending leads from ads, website and Google to WhatsApp, tagging them and syncing with your CRM or Google Sheets.

Broadcasts & Campaigns

Approved message templates for offers, reminders and updates, sent only to customers who opted in.

Reminders & Follow-Ups

Appointment reminders, payment nudges, review requests and re-engagement messages.

How Indian Businesses Use WhatsApp

Clinics & Diagnostics

Appointment confirmations, reminders, report-ready alerts and follow-up visit nudges.

Coaching & Education

Course details, demo class reminders, fee reminders and batch updates for parents and students.

Real Estate

Instant project brochures, site-visit scheduling and follow-ups after visits.

Retail & D2C

Order updates, catalogue sharing, restock alerts and repeat-purchase offers for opted-in customers.

Restaurants

Table booking confirmations, menu sharing and festival offers.

Services & B2B

Quote follow-ups, meeting reminders and document collection without endless email threads.

Doing It the Right Way

WhatsApp has clear rules: you should only message people who have opted in, promotional messages need approved templates, and spammy behaviour can get your number limited or blocked. We set up opt-ins, templates and sending limits so your number stays healthy.

The official API charges per conversation, and those charges are billed by Meta or your WhatsApp provider, separate from our setup and management fees. We explain these costs upfront and help you choose between the free Business app and the API based on your message volume.

WhatsApp works best when connected to your other channels. See lead generation, Meta & Google ads in Delhi NCR and our wider automation solutions.

Frequently Asked Questions

What is the difference between WhatsApp Business app and the API?

The free Business app works on one phone (plus linked devices) and suits small businesses. The WhatsApp Business Platform (API) supports multiple agents, automation, CRM integration and higher volumes, and charges per conversation.

Can I send bulk messages to any number list?

No. WhatsApp requires customer opt-in, and sending unsolicited bulk messages can get your number restricted. We help you collect opt-ins properly and use approved templates.

Do I need a new phone number for the API?

Usually a number that is not currently active on the regular WhatsApp app is needed, or the existing one has to be migrated. We guide you through the options before setup.

Can WhatsApp connect to my website and ads?

Yes. Click-to-WhatsApp ads, website chat buttons and form-to-WhatsApp flows can all send leads into the same system.

Will automation replace my sales team?

No. Automation handles the first reply, basic questions and reminders. Your team still handles real conversations and closes the sale, just faster and with better context.

Can I talk to you in Hindi?

Haan, bilkul. Our team is comfortable in Hindi, English and Hinglish, so you can explain your business in whichever language you prefer.

Explore Related Pages

SEO Services Local SEO & Google Business Profile Meta & Google Ads in Delhi NCR Lead Generation Digital Marketing in Delhi Noida Gurgaon Mumbai Bangalore Pricing Contact Automation Solutions

Ready to Reply to Every Lead in Minutes?

Get a free WhatsApp setup plan for your business, with clear costs explained upfront.

Get My Free Growth Audit WhatsApp Us
🚀

Wait! Don't Leave

Get your Free Growth Audit to see exactly where you're losing money.